Hartford Reinsurance Legacy System Modernization
- Web App
- BFSI - Insurance
- UX Research & Design Case Study
- Key Role: User research, Usability Testing, Heuristic Evaluation, & UI Revamp.
- Impact: 50% reduction in time required to locate category & 20% reduction in customer support requests
DT Express Logistics - Smart Track
- iOS/Android Mobile App
- Logistics and Supply Chain
- UX Research & Design Case Study
- Key Role: User research, ideation workshops, A/B testing and End-to-End visual design.
- Impact: 90% scheduling accuracy, 90% reduction in manual tracking, and 75% faster capturing tracking IDs
